1Overview

Hoysala Projects Pvt. Ltd. ("we", "our", or "us") operates the website hoysalaprojects.com and related digital platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2Information We Collect

We collect information you provide directly to us as well as information collected automatically when you use our services.

Information you provide:

• Full name, email address, phone number, and other contact details submitted via enquiry or contact forms.
• Property preferences, budget range, and unit type requirements shared during site visits or calls.
• Details provided when registering as a channel partner or landowner partner.
• Résumé and employment details submitted through our careers section.
• Correspondence via email, WhatsApp, or other communication channels.

Information collected automatically:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on pages, and referring URLs.
• Cookie identifiers and similar tracking technologies.
• Location data (city/region level) derived from your IP address.

3How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our projects and services.
• To schedule site visits, follow up on leads, and assist you in your property search.
• To send you project updates, newsletters, and promotional communications (with your consent).
• To process channel partner and landowner partnership registrations.
• To evaluate job applications and communicate with candidates.
• To improve our website, services, and user experience based on usage analytics.
• To comply with applicable legal obligations and regulatory requirements.
• To prevent fraud, protect our rights, and enforce our terms.

4Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, sending communications, or conducting business — bound by confidentiality obligations.
• Channel Partners: With your consent, we may share your enquiry details with our registered channel partners to assist in your property search.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

We ensure that all third parties with whom we share data are required to maintain the confidentiality and security of your information.

5Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and understand where our visitors are coming from.

• Essential Cookies: Required for the website to function properly. They cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns (e.g., Google Ads, Meta Pixel).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

6Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and restricted access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Once data is no longer required, it is securely deleted or anonymised.

Enquiry and lead data is typically retained for up to 3 years. Job application data is retained for up to 1 year unless you are hired. Financial and transactional records may be retained for longer periods as required by law.

8Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9Third-Party Links

Our website may contain links to third-party websites, including social media platforms, real estate portals, and partner sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Company: Hoysala Projects Pvt. Ltd.
• Address: Infantry Techno Park, #104, Ground Floor, Infantry Road, Bengaluru – 560 001, Karnataka, India.
• Phone: +91 96862 01725
• Email: [email protected]
• Office Hours: Monday – Saturday, 9:30 AM – 6:30 PM